This is a potential future opportunity. Tidal Basin seeks candidates for the role of Administrative Assistant for the Lasting Manatee Housing Recovery Program (HRP). The Administrative Assistant will support housing recovery funded by the U.S. Department of Housing and Urban Development Community Development Block Grant for Disaster Recovery (CDBG-DR). The role of Administrative Assistant is to provide administrative support to Case Managers and Program staff on a program that provides assistance to eligible Manatee County households recovering from Hurricanes Debbie, Helene and Milton.
Job Duties and Responsibilities
Primary Duties
Willingness and ability to work on-site in Manatee County to support an intake center with operating hours of 7:00 AM – 7:00 PM Eastern Time, Monday through Saturday. Work will be limited to 40 hours per week, organized into a shift that occurs within the center’s operating hours. Limited overtime may be required, when necessary.
Scan, and store required program intake, eligibility and other required information in electronic databases and case management systems.
Ensure all hard copy and automated files are updated and maintained in strict accordance with established policies and procedures.
Interact with project lead and staff from local, state and federal government agencies, as applicable.
Log and provide up to date information on cases, as needed
Responds to telephone, email, and walk-in inquiries about program requirements and status of housing program applications.
Validate parking, if applicable
Ensure health and safety guidelines are established and followed
Performs other administrative tasks, as assigned
Skills and Competencies
The candidate should possess the following:
Technical
Experience facilitating client applications to public benefit programs.
Familiarity with Microsoft Office (Microsoft Word, Excel, and PowerPoint) and Adobe Acrobat.
Familiarity with using systems of record to enter record applicant and program information.
Exceptional organizational skills.
Ability to learn new computer applications that include video conferencing on various platforms.
Organization and Soft Skills
Excellent verbal, interpersonal and written communication skills.
Team player with the ability to work in a fast-paced environment.
Skilled in multi-tasking, organizing and prioritizing work to meet project deadlines.
Ability to work successfully with socio-economic and culturally diverse applicants.
A flexible schedule that can accommodate some evening or weekend work as may be required.
Preferred candidate is bilingual in English and Spanish.
Education and Experience:
Degree: Associates degree or higher preferred but not required
Years of Experience: 1+ year of Administrative Assistance experience or similar
Additional Qualifications:
Experience in disaster recovery and/or housing support services or programs. Previous CDBG-DR case management experience is preferred.
Job Description Disclaimer This position description incorporates the job's core responsibilities. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.
Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, which includes Tidal Basin Government Consulting, are an Equal Employment Opportunity Employer.