Position Summary The Community Liaison serves as a vital bridge between an organization and the community it serves. This role is responsible for fostering relationships, promoting programs and services, gathering feedback, and ensuring that the organization remains responsive to community needs. The ideal candidate is passionate about community engagement, skilled in communication, and adept at building trust across diverse groups.
Job Duties and Responsibilities
Primary Responsibilities
Build and maintain strong relationships with community members, organizations, and stakeholders.
Represent the organization at community events, meetings, and forums.
Develop and implement outreach strategies to promote organizational initiatives.
Gather and communicate community feedback to internal departments.
Coordinate and manage community engagement programs and activities.
Serve as a point of contact for community inquiries, concerns, and suggestions.
Facilitate open communication between the organization and the community.
Monitor community trends and issues to inform organizational planning.
Collaborate with internal teams to ensure alignment with community needs.
Prepare reports on community engagement efforts and outcomes.
Required Skills and Competencies
Bachelor’s degree in social work, public administration, communications, or a related field (preferred).
Proven experience in community outreach, public relations, or stakeholder engagement.
Excellent verbal and written communication skills.
Strong interpersonal and relationship-building abilities.
Ability to work independently and collaboratively across departments.
Proficiency in Microsoft Office and social media platforms.
Experience in event planning and public speaking is a plus.
Preferred Skills and Competencies
Empathy and cultural sensitivity.
Strategic thinking and problem-solving.
Organizational and time management skills.
Ability to manage multiple projects simultaneously.
Knowledge of local community dynamics and resources.
Job Description Disclaimer This position description incorporates the job's core responsibilities. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.
Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, are an Equal Employment Opportunity Employer