Program Analyst I or II – Hotels and Meals

Remote
Temporary
Mid Level
Position Summary: Tidal Basin seeks a competent program analyst to support disaster recovery programs. The position will assist in one or more programs that provide temporary housing and meals to residents impacted by recent disasters. This position represents an exceptional opportunity to join an expert team to facilitate change and help make a lasting difference.   

This role involves coordinating hotel lodging and meal delivery services to ensure the well-being and comfort of individuals and families displaced by disasters. The objective of the Program Analyst is to support the program management office in the engagement with hotels and meal vendors, tracking survivors, and ensuring a smooth workflow delivery. The Program Analyst will also ensure compliance with program policies and procedures, state and federal law, and effectively communicate these policies to the program staff and other stakeholders. 

The Program Analyst will coordinate closely with the Program Lead to ensure all workflow processes are running efficiently; policy decisions receive appropriate/necessary approvals and are in compliance with state and federal regulations. The Program Analyst will be responsible for tracking any updates to program policies and modifying workflows and processes to ensure compliance.


Duties/Responsibilities:
Support in policy creation and development, program compliance, outreach, and work effectively as part of a team to provide expert services. Specific duties may include:
  • Support the Program Lead in managing all hotel and meal vendor activities
  • Ensure compliance with program policies and federal and state law
  • Maintain tracking and reporting data on all vendors
  • Monitor and evaluate the quality of services provided, addressing any issues promptly.
  • Provide expert technical assistance on policies, principles, and standard operating procedures related to the program.
  • Provide technical assistance to program staff and partners, ensuring smooth operation of service delivery systems.
  • Troubleshoot and resolve any technical issues related to the program’s implementation.
  • Ensure absolute confidentiality of work-related issues and uphold data integrity policies.
  • Meet deadlines in a fast-paced work environment.
  • Perform other duties as assigned.
 
 Required Skills and Competencies:
  • Excellent organizational skills and attention to detail
  • Strong interpersonal, analytical and problem-solving skills
  • Ability to communicate effectively, verbally and in writing
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to work independently and pro-actively identify key steps to complete requested client outcomes.
  • Excellent understanding of local, state, and federal government structure
  • Experience working with federal grant-funded programs
Required Education and Experience:
  • Associate or Bachelor’s degree in relevant field; AND,
  • 2+ years in case management, financial management, accounting, application processing, grant-funded or government programs or related fields
  • Proficient in MS Office Suite
  • Experience with federally funded housing programs a plus

Location: remote

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Upon hire, secondary employment must be disclosed and approved.

 Tidal Basin HoldCo, LLC and its affiliated companies, which includes Tidal Basin Government Consulting, are an Equal Employment Opportunity Employer.
 
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